Cookie Consent at BetBooker: Banner, Preferences and Withdrawal

Why Consent Is Needed

The Data Protection Act, 2012 (Act 843) requires that personal data is processed lawfully, fairly and with the knowledge of the person concerned. Online identifiers placed by cookies can single out one browser or device, and many of them are linked to a profile. Consent gives the player a say in non-essential uses.

For BetBooker Ghana, valid consent has these features:

• Freely given. You can refuse optional cookies without losing access to betting, games or payments.
• Specific. You choose by category, not through a single vague statement.
• Informed. The banner and the settings explain the purposes in clear words and link to this policy.
• Active. Pre-ticked boxes are not used for optional categories. Silence, scrolling or continuing to browse does not count as consent.
• Reversible. You may withdraw it as easily as you gave it.

The Cookie Banner

On your first visit, and again if you clear cookies or if we change the categories, a banner appears at the bottom or centre of the screen. It offers three buttons.

The two main options have equal prominence, so that refusing is as easy as accepting. The banner does not block access to the site content, and it does not prevent you from reading the terms or the policies.

The Preference Centre

The preference centre shows each category with a short description, a switch and a list of the cookies in it.

• Strictly necessary. Always on, because the service depends on them. The list shows their names and purposes.
• Functional. Off until you switch it on.
• Analytics. Off until you switch it on.
• Marketing. Off until you switch it on.

After you choose, press Save settings. The choice applies at once. Cookies that you did not accept are not placed, and any that were set earlier in a category that you turned off are deleted from your device when the page reloads.

Changing Your Mind

You can reopen the preference centre at any time from the cookie settings link in the footer of every page. After betbooker login, the privacy section of your account also shows the current choices and the date on which you made them. The same options are present in the betbooker app, within the privacy menu, for the technologies that the app uses.

When you withdraw consent, new data from that category stops flowing. Data collected before the withdrawal remains lawful, and it is processed according to its retention period. If you want data deleted, you can send a request through the contact page.

How Long Your Choice Lasts

Your selection is stored for twelve months. After that time, or sooner if the list of cookies changes in a way that affects your choices, the banner appears again. Registered players may also see a reminder in the account when new categories or providers are added.

How We Record Consent

To show that consent was given, BetBooker stores:

• the date and time of the choice;
• the categories accepted and refused;
• the version of the cookie policy displayed;
• the identifier of the browser or, for signed-in players, of the account.

The record does not contain the content of your browsing. We keep it for as long as we need to show compliance, and we delete it when this need ends.

Legal Basis for Each Category

Consent is only one of the legal grounds in data protection law. The table shows which ground BetBooker uses for each group of cookies.

Where we rely on legitimate interest, we balance our interest against your rights, we limit the data to what is needed and we give you a way to object through the contact page.

Three Example Choices

All three players have the same access to betting, to the betbooker casino and to responsible gambling tools.

How We Test Our Banner

A consent banner is only useful if it works as described. BetBooker Ghana checks the following points before each release of the website:

• Optional cookies are not set before the player agrees.
• The Reject button removes optional cookies already present.
• The withdrawal option in the footer opens on every page and on every supported browser.
• The text is available in clear English and fits on small phone screens.
• The banner does not cover the sign-in form or block navigation.

We also scan the live site at regular intervals and compare the cookies found with the approved list. Differences are investigated and corrected.

Consent and Young People

Cookies and registration are open only to persons aged 18 or older. If a younger person visits the public pages, the banner and the necessary cookies work in the same way, but they cannot register, and we do not direct marketing to them. Parents who find that a child has used a family device to browse betting sites can clear the cookies, install filters and use the controls described in the underage gambling policy.

Special Cases

• Players who are signed in. Your choice is linked to your account, so it can be applied on another device that you use to sign in. If you choose differently on that device, the most recent decision applies.
• Several people using one browser. The banner cannot tell users apart. If a family shares a phone, agree on one setting, or use separate browser profiles.
• Private browsing. Because cookies are removed at the end of a private session, the banner will return on the next visit.
• Blocked cookies. If your browser blocks all cookies, the site cannot remember your decision, and the banner may reappear on every page. Allow first-party cookies for BetBooker to stop this.
• Players on a time-out or self-exclusion. Marketing cookies are disabled for these accounts regardless of earlier choices.

Consent and Responsible Gambling

Some data uses connected with player protection do not rest on cookie consent. Reminders of the time you have spent, display of your limits and detection of risky patterns rely on necessary cookies and on our duty to protect players. They are not used for marketing. Marketing consent remains separate, and you can refuse it without any effect on your access to limits, time-outs or self-exclusion.

Consent for Newsletters Is Separate

Accepting cookies does not mean that you agreed to promotional emails or SMS messages, and agreeing to a newsletter does not allow marketing cookies. These choices are managed in different places. Cookie choices sit in the cookie settings. Messages are controlled in the communication preferences of your account. Our marketing policy describes the second group in detail.

Common Misunderstandings

What Changes When You Accept or Reject

To make the effect clear, here is how a normal session differs. If you accept all, the website may display your name in a greeting, order the sports menu as you prefer, send page timing data to an analytics tool and measure whether an advert brought you to the site. If you reject non-essential cookies, the site uses default settings and sends nothing to analytics or advertising providers. In both cases the betting markets, the odds, the game results, the bonus terms and the responsible gambling tools are the same. Your choice affects convenience and measurement only, and never the fairness of the service.

Complaints and Supervision

If you think that a cookie was placed without valid consent, or that your withdrawal was ignored, tell us through the contact page. We investigate, correct the problem and reply in writing. You may also complain to the Data Protection Commission of Ghana, which supervises compliance with the Data Protection Act.

Frequently Asked Questions